Nick Smith MP

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Caseworker- Nick Smith MP requires a caseworker for his constituency office in Brynmawr,  Blaenau Gwent.

The role will involve providing advice and support to constituents on a variety of issues through liaison with Government agencies and others to resolve matters.

To provide information, advice and support for individuals on a range of benefit, financial, health, housing and other matters, a good knowledge of the UK benefits system would be advantageous. 

The role will also involve updating social media sites and monitoring/updating website. Previous experience desirable.

Please send CV and covering letter to: nick.smith.mp@parliament.uk clearly marked  Caseworker Application.   

Closing date for applications: noon Thursday 30th June. Interviews: Friday 8th July

Salary:  £23K

Full time

Fixed Term Contract

Location : Blaenau Gwent

Job description

 

 

The Office of

Nick Smith

MP

 

 

Job Title

CASEWORKER

Reporting to

Office Manager

Main Purpose

SUPPORTS MEMBER IN CONSTITUENCY DUTIES

Staff Responsibilities

 

 

Key Tasks

  • Provide advice and support to constituents on a variety of issues through liaison with Government agencies, the voluntary sector and others to resolve matters.
  • Provide information, advice and support for individuals on a range of financial, health, housing and other  issues.
  • Liaise with the appropriate Government agencies, the voluntary sector and others to resolve matters for constituents.
    • Draft correspondence and manage constituency diary

Key Responsibilities

  • Attend surgeries and other meetings to assist the Member in dealing with constituents’ issues.
  • Deal with daily queries from members of the public by phone or in person, taking the appropriate initial action to resolve, document or escalate their concerns or enquiries.
  • Gather relevant information from constituents in order to progress or close the case.
  • Manage own caseload and progress of casework, ensuring all cases are logged updated with any actions taken and outstanding queries are followed up, with urgent cases reported to the Member.
  • Draft responses or respond to constituents on any issues raised on behalf of the Member.
  • Maintain an up-to-date knowledge of relevant guidelines/legislation as appropriate in dealing with casework. Knowledge of  the UK benefits system.
  • Ensure cases are dealt with in a sensitive and confidential manner.
  • Analyse patterns of enquiries and produce reports.
  • Ensure records of contact with constituents are kept, with details of each case by adhering to the Data Protection Act principles and respect the confidentiality of data at all times.
  • Undertake general administrative/secretarial tasks e.g. managing the diary.
  • Assist with the work of other colleagues as required and communicate appropriately with internal and external contacts. 
  • Competent use of IT including casework management systems, Microsoft Office package, email and internet to support the above.
  • Responsibility for updating Social Media sites  and for maintaining website

Any other duties related to the post and appropriate to the pay band as directed and agreed by the Member.

Nick Smith MP is hiring

Caseworker- Nick Smith MP requires a caseworker for his constituency office in Brynmawr,  Blaenau Gwent. The role will involve providing advice and support to constituents on a variety of issues...

NICK Smith MP is calling for the Government to back British in their canteens after their poor food record was revealed.

The Shadow Farming Minister had previously criticised DEFRA for promoting their Great British Food campaign while importing nearly half the food for their Department.

 

Now after a latest series of questions across departments revealed a similar story across the board, Mr Smith called on the Government to do their bit in supporting British.

While the Department of Business, Innovation and Skills were able to demonstrate a food record of 75% British, the performance was far poorer at DECC (48%), the DWP (42%) and CLG (34%).

When taking out their figures for meat and dairy the Foreign and Commonwealth Office dipped to 35%, while the Home Office, Defence, Transport and Justice refused to provide data as it could only be obtained at a “disproportionate cost”.

The Treasury and DfID failed to disclose their record in their responses.

Speaking after the results were published, Mr Smith said the Government needed to take a good hard look at how they support British produce – and DEFRA should be leading the way.

“DEFRA have trumpeted Great British Food while being all too content to look elsewhere to feed themselves.

“Now we see several other departments doing even worse. If the Department of Business, Innovation and Skills can hit 75%, why can’t everyone else?

“The Secretary of State for DEFRA should take a break from her jet-setting trade missions around the globe and get Great British Food on the agenda at the next cabinet meeting.

“I’m particularly concerned that the Ministry of Defence failed to respond.

“They supplied this information in 2013 and three years later they’re dodging the question. It looks bad for them.”

Nick’s question to Governmental departments was as follows - To ask what the annual budget is for food produced for their Department's offices; and what proportion of food produced for their Department was sourced from British producers in the last period for which figures are available.

A full copy of all answers can be found at http://www.parliament.uk/business/publications/written-questions-answers-statements/written-questions-answers/?page=1&max=20&questiontype=AllQuestions&house=commons%2clords&member=3928&keywords=british

The Ministry of Defence responded to a question from Huw Irranca-Davies MP on July 15, 2013. The question and response can be found at http://www.theyworkforyou.com/wrans/?id=2013-07-15a.164762.h&s=food+defence+british+speaker%3A11347#g164762.q0

Government canteens failing to back British food

NICK Smith MP is calling for the Government to back British in their canteens after their poor food record was revealed. The Shadow Farming Minister had previously criticised DEFRA for...

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Shadow Farming Minister Nick Smith MP is celebrating the importance of our farming industry as part of Open Farm Sunday in Blaenau Gwent.

Organised by national charity LEAF, the popular event will see hundreds of farms open their gates to the public on June 5.

Alongside school visits throughout June, Open Farm Sunday aims to give families a glimpse into life on the farm - everything from walks and tractor rides to pond dipping and farmers markets will be on offer around the country.

As part of the build up, Mr Smith visited Cwmcelyn farmer Anthony Price to discuss everything from off-road biking problems to the positives of the EU.

Speaking in the build up to the day, Mr Smith said it was a great opportunity for people to get in touch with a community that keep our dinner tables loaded and fridges full.

“With 3.8m people in the agriculture industry and the food and farming sector worth £103bn, farming is one of the real pillars our country is built on,” he said.

“But many of us don’t realise just how big and important it is, or the amount of farms just on our doorstep.

“It’s all too easy today to be wrapped up in technology without realising where the food on our plates comes from.

“I would urge everyone to make some time for Open Farm Sunday in June and enjoy the best of what the country has to offer”

The EU referendum on June 23 will play a big part in shaping the future of farming in the UK.

CAP support accounts for 55% of UK farming income, while nine of our top ten import destinations and seven of our top ten export destinations for food are in the EU.

Mr Smith said: “Rural communities including farmers are going through tough times at the moment.

“Farmgate prices mean it’s difficult to keep farm business heads above water, crucial services such as broadband need to be discussed and the government needs to act so rural communities aren’t left behind.

“It’s more important than ever that farmers need access to the massive EU market for British goods.”

For more information on Open Farm Sunday and for details of the nearest farm visit near you, go to https://farmsunday.org/

 

Pic: Nick with Anthony Price and family in Cwmcelyn

Backing Open Farm Sunday

Shadow Farming Minister Nick Smith MP is celebrating the importance of our farming industry as part of Open Farm Sunday in Blaenau Gwent. Organised by national charity LEAF, the popular...


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